The National Database and Registration Authority (NADRA) is looking forward to building a new mega center in Peshawar so as to facilitate more people in the provincial capital.
In line with NADRA sources, the new mega center will be built at Pajagi Road. It will be activated 24/7 to reduce the pressure on the remaining NADRA service centers in the city.
Along with allotting Computerized National Identity Cards (CNICs), residents will also have the facility to get B-forms, birth certificates, marriage certificates, death certificates, and much more from the new center.
Earlier, NADRA had launched a service center at University Road in Peshawar. But, it only operates from 9 AM to 10 PM. By reason of its restricted working hours, citizens had been fronting a lot of difficulties, which enforced NADRA to set up another service center.
Read more: Asad Umar inaugurates NADRA office and other projects in Sindh
NADRA Mega Centre deals with the requirements of people looking to get their CNICs and passports issued and renewed. NADRA launched the mega center to ease the individuals round the clock.
Consequently, people who would take leave from work to get their documents issued and renewed now have the service to go after office hours. People have immeasurably been aided by the NADRA mega centers across the major cities of Pakistan including Karachi, Lahore, Gujranwala, Rawalpindi, Islamabad, Peshawar, Faisalabad, Gilgit, Muzaffarabad, and Quetta.
Moreover, in January, NADRA had revamped its NADRA Centralized Complaint Management System (NCCMS) to rationalize and integrate its complaint resolution mechanism.
During the inauguration of NCCMS, Chairman NADRA Tariq Malik said that he started NADRA services and employees’ performance, for the public to evaluate and define on their own.
Mr. Malik said, “NADRA is the largest public-facing organization at the national level that incurs a footfall of average 100,000 people daily at its 755 NADRA registration centers (NRCs), 263 Mobile Registration Vans (MRVS), and 10 overseas centers. NADRA’s online Pak-ID services are also available globally in more than 190 countries.”
Apart from NCCMS, citizens can reach out to NADRA through its phone helpline, Facebook, Twitter, and Pakistan Citizen Portal (PCP) to record their complaints, visit or send written complaints to their bordering service centers.
